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Cancellation Policy

All cancellations must be received no later than 2 days prior to your arrival. 

If you cancel 2 days prior to your arrival or less you will be charged 100% of the total accommodation amount. This includes no shows and cancellation of nights after arrival. 

Please note: Special events and promotional room rates/offers a no cancellation policy applies, which means, no refunds or changes permitted. 

All cancellations and amendments must be received in writing. 

Refunds will only be made to the credit card debited for the original transaction. 

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It was a great experience. I enjoyed my stay in room 501. The pool is amazing, the buffet last night was delicious!

C.Chun-ling

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